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Frequently Asked Questions
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- When will my building be delivered?
- How can I pay off the remainder balance on my building?
- Where are my Foundation Plans?
- Who unloads the building?
- Can I add an additional Framed Opening?
- Who erects the building?
- Where is the company located?
- Why our buildings are priced lower than your competitors?
- What happens after I place an order?
- Do I need a building permit?
- Can I buy a building at the discounted price whenever I want to?
- How do I do my Foundation Plans?
- How come there is more than one price for the same size building?
- Where are my Anchor Bolts?
- What are your I-beam Steel Buildings made of?
- What kind of certification comes with the building?
- I cannot read the marking on the pieces delivered.
- Can I be a dealer?
- Does this building meet my building code requirements?
- Can I buy accessories with my building?
- I don’t understand how to read plans.
- Does this company support any charitable organizations?
- I purchased a building from your customer and I need help with plan changes.
- How come all of the other companies don't sell the way you do?
- What is a project coordinator?
- Plans are wrong (colors, size, details, parts, codes, etc…)
- Do you offer custom quotes?
- What is your refund policy?
- How long does it take to get plans?
- Can I speak to my sales representative?
- What if I have questions after I order this building?
- What if I need extra parts or accessories I lost, or that have been damaged.
- When will my building be delivered?
It takes approximately 8 weeks for simple design buildings to be delivered from the day we receive your approval drawings (The day we receive your approval drawing the building is moving into fabrication). We won’t typically have a delivery scheduled for about 2 weeks prior to actual delivery on site date. We will provide this information to you via email once it is available. (Large complex jobs can take up to 10 weeks.)
- How can I pay off the remainder balance on my building?
Final payment must be paid and or received by Price A Building 7 days via; Wire Transfer, Money Order or Bank Check. In very special situations we will allow Final Payment on delivery but this must be agreed to in writing prior to the sale and will be handled on a limited case-to-case basis.
- Where are my Foundation Plans?
Foundation plans are treated as an additional accessory to your order. The standard procedure in the industry is to supply you with 2 copies of permit and anchor bolt plans (an additional copy would cost $25.00). The reason for this is not all building departments require certified Foundation plans. You will receive an addition accessories list after the initial order, and if you wish to purchase Foundations plans, they are priced as an addition to your order. (Please contact your local building department to see if they require them.)
Note: Foundation plans cannot be completed until the building design is complete.
- Who unloads the building?
It is standard practice in the steel buildings industry for the customer to unload the structure. You will be informed well in advance when the building will arrive so you can rent a fork lift that can hold up to 3000 pounds.
- Can I add an additional Framed Opening?
Yes! A project coordinator will contact you within a few days of your order to add to or adjust your building. There may be an additional fee for any changes or adjustments.
- Who erects the building?
It is the customers responsibility to erect the building themselves or to find a local contractor in your area to erect the building for you. We will send your building plans within a few weeks of your order and you can have erectors bid on the construction. Because of the ease of erection, many of our customers will erect the building themselves.
Note: We do have some contractors that we work with on big projects.
- Where is the company located?
Price A Buildings headquarters is located in Centennial, Colorado.
- Why our buildings are priced lower than your competitors?
As you know, many factors impact the price of a steel building, including time spent by engineering and estimators, office personal and sales staff, as well as the metal building material themselves. In this metal building business (as any other industry) time is money. Therefore we have drastically reduced our prices under the market by listing standard sizes, wherein we can eliminate the engineering cost and commissions. The main reason you make a savings is on the customer’s clarity of what they want. It doesn’t tale a lot of time to save money, it just takes clarity.
- What happens after I place an order?
- Once we have received your signed paperwork and deposit, a project coordinator will contact you via email or phone (your preference), to go over your order. You may add any additional openings or accessories at this point if you wish.
- Your order is then submitted to the factory to begin the engineering.
- You will then receive your job # via e-mail or regular mail.
- Then you will receive your approval and permit drawings (if applicable) 2-3 weeks from the coordinators contact. These are the drawings you will need to get a building permit (if required).
- You will then receive the expected “week of “delivery schedule via e-mail.
- Then you will receive an e-mail confirming your delivery date and requesting the final payment on your structure that is due.
- After your final balance sue is received, your building is delivered the following week.
- Do I need a building permit?
It will depend on your building department. Please contact your local building department.
- Can I buy a building at the discounted price whenever I want to?
Though our company does not believe in high-pressure sales, I must inform you that the rates can change whenever the mill adjusts our prices.
- How do I do my Foundation Plans?
Unfortunately and respectfully that has to be determined on a local level because each city and state requirements can be different and the design is based on local conditions. We do provide all anchor bolt plans with column locations and anchor bolt locations as well as all the reactions so a customer can get it done locally the way the building department requires.
- How come there is more than one price for the same size building?
Each building is designed to meet certain code/load requirements. The range of code/load differences directly correlates to the price differences.
- Where are my Anchor Bolts?
Anchor bolts are typically provided locally by whoever is doing the concrete because it is part of the concrete work. We do offer anchor bolts, they are included as an additional accessories after your order has been placed. If your contract does not show anchor bolts, then you where not charged for them and we are not providing them.
- What are your I-beam Steel Buildings made of?
- Solid I-beam construction
- 26 gauge 80,000 psi strength sheeting (resistant against dings and dents)
- 1.25" high rib Roof & Wall sheeting (Resistant against movement caused by wind)
- PBR/R panels (additional overlap stops any leakage)
- Framed openings have C-section jambs and headers for easy installation of overhead doors (many manufacturers provide framed-opening-kits where you have to cut the opening in the field)
- Fully trimmed at gable, corners and eaves for a more finished look and additional protection from dust and wind seepage (most manufacturers only provide trim at the eave)
- Inner/outer eave foam closures
- Engineer certification stamp (if requested), anchor bolt layout, approval drawings, & construction plans
- Pre-welded clips for ease of erection (most manufacturers only supply the clips)
- 100% U.S. made materials (our commitment to support American workers)
- What kind of certification comes with the building?
If requested, you can add building plans that are stamped by a certified engineer for your state. There is an additional cost for engineered stamped plans. (Please check with your building department to see if they require this)
- I cannot read the marking on the pieces delivered.
You will need to contact a customer service agent via email first since this is the quickest way and if we need to contact you via telephone we will do so typically within 24hrs.
- Can I be a dealer?
Many companies charge thousands of dollars for dealerships. Our firm does not believe in this. We are humbled when someone has an interest in selling our structures. You can call 866.961.9150 for further information.
- Does this building meet my building code requirements?
Every building listed has a set of codes/loads posted. Please verify that these codes/loads meet or exceed your local code requirements. It is the customer's responsibility to verify code and load requirements!
- Can I buy accessories with my building?
Once you have placed an order, a project coordinator will contract you via e-mail or by phone within 3 business days. You are welcome to purchase any additional accessories from him/her, at that time, if you would like.
You are welcome to contact your project coordinator at any time during this process if you have questions or if he/she can be of any assistance.
- I don’t understand how to read plans.
Unfortunately, and respectfully we cannot be responsible for teaching someone how to read plans for liability reasons. You will please need to take this issue to someone locally like a contractor for help.
- Does this company support any charitable organizations?
Yes. A percentage of the profits are donated to "Seeds for the Future". This is a non-profit organization that mentors children from 7-14 years of age. Each year they have an officially sanctioned triathlon for kids which anchors in the lessons learned that year. Some of our employees actually volunteer their time at the event. WE ARE ALL CONNECTED!! Their website is www.triforsuccess.com.
- I purchased a building from your customer and I need help with plan changes.
It is a very expensive process to change a design of a building that is already delivered and designed to a certain code and relocate it to a new area with different codes. There are re engineering and drafting fees as well as new parts and extensive field fabrication work that may need to take place in order to bring the design up to the new codes and requirements. We will help in any situation that we can but this is not always the wisest choice. You will need to find out your local building code, roof snow load, wind load, wind exposure and seismic zone. This is all required as part of the redesign that you will need to email to customer service to get started.
- How come all of the other companies don't sell the way you do?
I cannot speak for other companies; however, we believe in the golden rule "Do unto others as you would have them do unto you".
- What is a project coordinator?
You probably have never purchased a building before; therefore, we assign someone your order that you can contact regarding any questions you may have after the order. He/she will be available Monday-Friday from 8:00am to 5:00pm, MST.
- Plans are wrong (colors, size, details, parts, codes, etc…)
You will need to contact a customer service agent via email first since this is the quickest way and if we need to contact you via telephone we will do so typically within 24hrs.
- Do you offer custom quotes?
Yes! Simply call 866.961.9150.
- What is your refund policy?
Respectfully, we do not provide a refund after the purchase has been made. Our profit margins are quite low; therefore we do not want a customer to purchase unless they are fully committed to moving forward and comfortable with our product and our company as a whole.
- How long does it take to get plans?
10-21 days depending on the structure.
- Can I speak to my sales representative?
You are welcome to contact your sales representative at any time, although there is a customer service department that can be much more effective in helping in all situations. All successful companies have different levels of service after the order to be more effective and efficient in providing a good product with minimal hassle.
- What if I have questions after I order this building?
You are welcome to speak with our customer service department Monday-Friday, 8:00am to 5:00pm, MST at 866.961.9150.
- What if I need extra parts or accessories I lost, or that have been damaged.
You will need to contact a customer service agent via email first since this is the quickest way, if we need to contact you via telephone we will do so typically within 24hrs. When emailing for a specific item please include the part number from the PACKING LIST for quicker resolution.
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